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Example scenario · Clinics · Practices · Specialty providers

A full schedule without a longer front-desk day.

AI agents for healthcare providers that handle scheduling, intake and follow-up across calls, texts and web messages, while every clinical question stays with your clinical staff.

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A front desk staff member handing a clipboard across the counter to a patient

What the agent handles

Scheduling and patient access

Answers calls, texts and web messages at any hour, books and reschedules visits, and offers freed slots to patients on the waitlist.

Intake and preparation

Sends intake and consent forms ahead of the visit, follows up on the ones not returned, and delivers visit instructions so appointments start on time.

Reminders and follow-up

Sends appointment reminders and the after-visit instructions your providers have approved, and passes anything a patient reports to clinical staff straight away.

Recalls, referrals and records

Reaches out when patients are due for a visit, and tracks referrals and records requests so staff can see what is waiting on whom.

What stays with your team

The agent handles scheduling and logistics. It does not practise medicine.

  • Symptoms, medication and other clinical questions go to clinical staff
  • Diagnosis and treatment decisions are made by your providers
  • Anything that sounds urgent is passed to a person at once

Connects to your scheduling system, phone line and patient messaging. Each agent is set up around your practice's patient-privacy and consent requirements.

agent run · after-hours reschedule illustrative example
TRIGGER A patient calls at 7:15 pm to move tomorrow's appointment
READ Confirms who is calling and finds the booking
CHECK Finds an opening with the same provider on Friday at 9:30 am
ACT Rebooks, confirms by text and offers the freed slot to the waitlist
HAND-OFF The patient mentioned a new symptom: the note goes to the nurse waiting on a human

How many calls does the front desk miss?

Tell us how patients reach your practice today. In 30 minutes we will tell you where an agent fits.

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Healthcare is one example of our work. Lykeva is an AI consulting firm and builds agents for businesses in any industry.